LEGAL NOTICES
PLEASE READ
THIS DOCUMENT CAREFULLY! THESE NOTICES, COPYRIGHTS, DISCLAIMERS,
AND TERMS & CONDITIONS SET FORTH BELOW APPLY TO ALL YOUR
PURCHASES FROM FINCO, INC. THEY CONTAIN VERY IMPORTANT
INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING
LEGAL LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU.
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Terms & Conditions of Sales
By accepting delivery of any
product delivered from Finco, Inc. ("Finco"), you ("The
Customer") agree to be bound by the Terms & Conditions listed
below. The Customer and Finco agree that the following Terms &
Conditions are the exclusive terms governing any sales
transactions between The Customer and Finco. Any attempt to
alter, supplement, modify or amend these terms and conditions by
the The Customer will be considered a material alteration of
this agreement and, therefore, are null and void. In addition,
these Terms & Conditions are subject to change at any time by
Finco without prior written notice. If these Terms & Conditions
do change, Finco will make a reasonable attempt to notify its
previous customers. However, it is under no legal obligation to
do so, and its failure to do so does not limit its rights to
change them at will. Therefore, please check these Terms &
Conditions carefully each time you place an order with or accept
delivery of any goods from Finco.
1. SATISFACTION GUARANTEE
Finco, Inc. offers The Customer
a 7-day satisfaction replacement or refund guarantee on all
purchases, except:
- Used Products
- Custom-built Ground-engaging Tools
- Drill Pipe or Drill Rod
- Vehicles or Trailers
To take advantage of Finco's Satisfaction Guarantee policy,
The Customer agrees to comply with Finco's Product Return
Procedure a set forth below. Any breach of Finco's Product
Return Procedure will result in the loss of The Customer's
rights under the Finco's Satisfaction Guarantee. Furthermore,
all return shipments not in compliance with these instructions
will be rejected.
This policy does not apply to product warranty issues or to
cases where Finco has shipped a different product than was
ordered by The Customer. Such issues are covered by other Finco
policies.
Products that have been used or installed are not eligible
for return or refund under this policy.
2. PRODUCT WARRANTY
Finco is a distributor of some products, and a manufacturer
of others. Product warranties differ depending on the product
and the manufacturer.
Products not manufactured by Finco are covered by each
manufacturer's warranty, service, and support policies (if any).
Finco assigns and passes through to the The Customer any
warranty of the manufacturer for any product Finco sells to The
Customer, and The Customer acknowledges that it shall have
recourse only under such warranties and only against the
manufacturer of the product. While Finco will pass along warranty information
and warranty registration forms to The Customer to the extent the manufacturer
supplies them with the product, warranty registration with the product
manufacturer when required is The Customer's responsibility.
New products manufactured by Finco may be covered by one or more
Finco warranty policies, as set forth in the product's Warranty
Statement. Such warranties may vary by product, at Finco's
discretion. If a specific Warranty Statement applies to a product, a copy will be
made available to The Customer, at The Customer's request, prior
to any purchase, and a copy will be included with each product
shipped. By ordering or accepting delivery of any product, The
Customer agrees to be bound by the terms and conditions of the
product's Warranty Statement. When a Finco warranty applies to a product,
Finco will automatically register the product for the customer starting on the
delivery date.
New replacement parts
manufactured by Finco carry a warranty against
defects in material or workmanship for a period of ninety days
or 250 hours of use from the date of delivery to The Customer,
or for the specific number of operational hours of use specified
in the product's Warranty Statement, if any, whichever occurs
first. Liability for any such defects is limited to replacement
or repair of the product by Finco or its designee, or refund of
the purchase price to The Customer, at Finco's sole discretion.
When not otherwise specifically stated, new equipment
manufactured by Finco carries a warranty against defects in
material or workmanship for a period of one year or 1,000 hours
of use from the date of delivery to The Customer, or for the
specific number of operational hours of use specified in the
product's Warranty Statement, if any, whichever occurs first.
Liability for any such defects is limited to replacement or
repair of the product by Finco or its designee, or refund of the
purchase price to The Customer, at Finco's sole discretion.
Used products, including but
not limited to, vehicles, trailers, equipment, parts,
electronics, tools, drill rod, and drill pipe are sold with no
warranty either expressed or implied beyond that required by the
state of Kansas unless specifically otherwise stipulated in
writing at the time of sale.
There is no guarantee of merchantability or usability for any
product manufactured by Finco
either expressed or implied beyond that required by the state of
Kansas unless specifically otherwise stipulated in writing at
the time of sale.
Determination of what constitutes a defect in material or
workmanship is at Finco's sole discretion.
This warranty does not cover environmental damage,
depreciation, or any damage caused by normal wear, neglect,
accidents, improper protection, improper winterizing and
storage, or improper use. The cost of normal maintenance and
normal replacement of service items shall be paid for by the
purchaser. Items such as, but not limited to: Repairing broken
chain links and adjusting chains, tightening loose fittings and
hardware, repairing loose electrical connections, and replacing
packing in drilling fluid pumps are considered as normal
maintenance and are not covered by this warranty.
Proper storage and shipment of warranty parts is The Customer's
responsibility. Any component damaged by rain, mud, rust, poor
packaging, or other act of negligence by The Customer will not
be eligible for warranty coverage.
FINCO MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH
RESPECT TO ANY PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT.
FINCO DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO
ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE
USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE, TO THE
EXTENT ALLOWED BY LAW.
3. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES FINCO'S MAXIMUM LIABILITY IS LIMITED
TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. FINCO SHALL NOT,
UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN
CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS
RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY
LIMIT. FINCO SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR
DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS,
INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO
EXEMPLARY DAMAGES, WHETHER OR NOT FINCO IS APPRISED OF THE
POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
4. GENERAL TERMS AND CONDITIONS
Payment Terms: Payment arrangements for products
ordered must be made prior to shipment. Product may be shipped
C.O.D. or on open account, at Finco's sole discretion. Payment
can be made by Visa, MasterCard, American Express, Discover,
PayPal, wire transfer, certified check, money order, Letter of
Credit, or some other method prearranged with Finco. The
Customer agrees to pay the amount due as specified on the
invoice, and further agrees to pay interest on all past-due sums
at a rate of 2% per month, compounded monthly, or the highest
rate allowed by law, whichever is greater.
Credit Card Charge Authorizations: Finco currently
requires a fax authorization to accompany any credit card
charges. The normal procedure is for Finco to fax to the The
Customer an invoice, showing the total items ordered, total sum
due, and anticipated shipping date and method. The invoice will
contain a credit card charge authorization section that The
Customer will complete and sign, then fax back to Finco before
the card will be charged.
Alternatively, for frequent buyers who wish to do so, The
Customer can supply Finco with a blanket authorization form to
be completed and held in Finco's files. Such authorizations will
remain in full force until either the expiration date listed on
the form or until Finco is notified in writing that the
authorization is no longer valid, whichever occurs first. A form
for this purpose is available from the Finco Accounts Receivable
Department.
Shipping Charges: Your total cost for purchase of any
product will include shipping and handling charges as shown on
the Finco invoice. There is a minimum $10.00 per order handling
charge applied to all shipments.
Title; Risk of Loss: Finco will arrange for shipment
of ordered products to The Customer, Free On Board (FOB)
shipping point, meaning title to the products -- excepting
software-- and risk of loss passes to The Customer upon delivery
to the freight carrier. Finco reserves a purchase money security
interest in the products until its receipt of the full amount
due. The Customer agrees to allow Finco to sign appropriate
documents on The Customer's behalf to permit Finco to protect
its purchase money security interest. Title to any software will
remain with the licensor. All software is provided subject to
the license agreement of the software maker. The Customer agrees
to be bound by any software license agreement once the seal on
the package is broken. Finco will advise The Customer of
estimated shipping and delivery dates, but Finco will, under no
circumstances, be responsible for delays in delivery, and
associated damages, due to events beyond its reasonable control,
including without limitation, acts of God or public enemy, acts
of federal, state or local government, fire, floods, civil
disobedience, strikes, lockouts, and freight embargoes.
In all cases, risk of loss and damage to goods in transit
shall fall upon The Customer. It is The Customer's
responsibility to file any loss or damage claims with the
freight carrier. Finco recommends that The Customer inspect all
shipments for damage upon receipt. If any damage is noticed with
packaging or carton, The Customer should not sign for or accept
it without the driver making a notation on the freight bill or
receipt. After receiving the shipment, The Customer should
remove the goods and thoroughly inspect immediately and if any
concealed damage is discovered, notify the delivering carrier
and follow their instructions carefully so as to protect its
rights. The Customer should typically not move damaged products
or the carton and packing material until inspection by the
carrier unless failure to do so would cause a hazard to property
or persons.
The Customer will not attempt to return any goods to Finco
without making prior arrangements as detailed in the Product
Return Procedure.
Claims for shortages or inaccurate filling of orders must be
made within 15 days after receipt of goods by The Customer.
Goods damaged in shipment due to poor or improper packaging
will not be warranted by Finco.
Product Return Procedure:
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To return a product to Finco, The
Customer must first call or e-mail Finco's Customer Service
Department and obtain a Return Merchandise Authorization
("RMA") number within the guarantee or warranty period for
the product. The guarantee or warranty period commences upon
delivery of the product to The Customer or its consignee.
Finco will not accept returns without prior authorization
and an RMA number. Once issued, RMA numbers are valid for 15
days within which return products must be received by Finco.
RMA numbers will not be extended or reissued. The Customer
should prominently display any RMA numbers associated with
the shipment on the shipping label of boxes containing
returned products.
The Customer is solely
responsible for shipping any returned product to Finco. The
Customer agrees to use only reputable carriers capable of
providing proof of delivery and insurance for the entire
value of the shipment. The Customer agrees to bear all
shipping charges and all risk of loss for the return product
during shipment. The Customer agrees that all returned
products will be 100% complete, in re-saleable condition,
and will include the original packaging material, manuals,
blank warranty cards, and other accessories provided with
the product at the time of sale. If any component of
the returned product is missing, Finco's Product Return
Procedure will be deemed breached and Finco will reject the
entire return or may choose to impose additional charges
against the customer for replacement of the missing
component, at its discretion.
Finco will not refund the
original shipping charges to The Customer under this
procedure if products are being returned under the
Satisfaction Guarantee policy or Product Warranty policy. In
addition, Finco will assess a 15% restocking fee against the
Customer's account on all non-defective returns for refund.
Products
returned for warranty consideration, inspection, or testing
found to be in acceptable working condition, or if the cause
of failure is determined not to be a valid warranty issue,
solely at Finco's discretion, will be subject to a minimum
$25.00 inspection and handling charge for each item.
Currency: Values quoted or
shown on any Finco-owned web site, Finco invoice, or other
document to which Finco is a party are in United States Dollars
(USD) unless otherwise stated.
Governing Law and Jurisdiction: Any dispute arising out
of or related to these Terms & Conditions or the sales
transaction between Finco and The Customer shall be governed by
the laws of the State of Kansas, without regard to its conflicts
of law rules. Finco and The Customer consent to the exclusive
jurisdiction and the venue of the State Courts of the State of
Kansas to resolve any dispute between them related hereto, and
the parities waive all rights to contest this exclusive
jurisdiction and venue of such Courts. Finally, The Customer
also agree not to bring any legal action, based upon any legal
theory including contract, tort, equity or otherwise, against
Finco that is more than one year after the date of the
applicable invoice.
Severability: If any provision contained in this
agreement is or becomes invalid, illegal, or unenforceable in
whole or in part, such invalidity, illegality, or
unenforceability shall not affect the remaining provisions and
portions of this agreement, and the invalid, illegal, or
unenforceable provision shall be deemed modified so as to have
the most similar result that is valid and enforceable under
applicable Kansas law.
Waiver: The failure of either party to require
performance by the other party of any provision of this
agreement shall not affect in any way the first party's right to
require such performance at any time thereafter. Any waiver by
either party of a breach of any provision in this agreement
shall not be taken or held by the other party to be a continuing
waiver of that provision unless such waiver is made in writing.
Entire Agreement: These terms and conditions, together
with Finco's invoice respecting the products ordered by The
Customer, are the complete and exclusive agreement between Finco
and The Customer, and they supersede all prior or
contemporaneous proposals, oral or written, understandings,
representations, conditions, warranties, and all other
communications between Finco and The Customer relating to the
subject products. This agreement may not be explained or
supplemented by any prior course of dealings or trade by custom
or usage.
Unless otherwise shown, all
material presented by this web site is protected by United
states of America and International Law, copyright © 2004 Finco,
Inc., 1816 E. Wasp Road, Hutchinson, KS 67501 U.S.A. All
rights reserved.
StraightLine® and Source: HDD®
are registered trademarks of Finco, Inc., of Newton, Kansas.
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straightlinehdd.com Use Policy
We make every effort to provide
useful and accurate information on this web site. However,
product and industry information can change frequently, and can
sometimes be subject to differing interpretations. Finco, Inc.
makes no claim that all information on this site is up to date.
It is your responsibility to make sure that anything you read
here is accurate, up-to-date and applies to your situation
before making any decisions based on information provided by
this web site.
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Copyright Policy for Site Content
Finco, Inc. provides the
information on this site to be read by anyone, but retains the
copyright on all text and graphics unless otherwise indicated.
To use this information in any other way, you must strictly
follow these guidelines.
- Framing of the Finco, Inc.
site by another site is prohibited.
- Use by Individuals
As long as it is for your own
personal use only, and no commercial use whatsoever, you
may print copies of this information, store the files on your
computer, and use hypertext links to reference the information.
Any other use or redistribution is strictly prohibited.
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Licensing and Reprint Rights
If you wish to license or reprint
any of the information on this site (for example, as part of an
article, book or pamphlet, or a link from another web site),
please contact us for permission. No
such use is authorized without our express written permission.
Framing or deep linking of the
straightlinehdd.com site by another site is prohibited.
We reserve the right to change
the terms of and/or withdraw this permission at any time and for
any reason.
DISCLAIMERS
By providing links to other
sites, Finco, Inc. does not guarantee, approve or endorse the
information or products available at these sites, nor does a
link indicate any association with or endorsement by the linked
site to Finco, Inc.
DigiTrak® and Spot-D-Tek® are
registered trademarks of Digital Control Incorporated of Renton,
Washington, USA. Finco, Inc. is an authorized DCI product
distributor.
Railhead®, Incredibit® and
Extream® are registered trademarks of Railhead Underground
Products, LLC. of Ft. Worth, Texas, USA. Finco, Inc. is an
authorized Railhead products distributor.
Ditch Witch®, and JetTrac® are
registered trademarks of The Charles Machine Works, Inc., of
Perry, Oklahoma, USA and there is no association with Finco,
Inc.
Vermeer®, and Navigator® are
registered trademarks of Vermeer Manufacturing Company of Pella,
Iowa, USA and there is no association with Finco, Inc.
Case® is a registered trademark
of Case Corp., Racine, Wisconsin, USA, and there is no
association with Finco, Inc.
DUB-Swivel® and DUB-LITE™ are
registered trademarks of DCD Design and Manufacturing, Ltd. of
Richmond, BC, Canada, and there is no association with Finco,
Inc.
Kerr is a registered trade name
of Kerr Pump Corporation of Sulphur, Oklahoma, USA. Finco, Inc.
is an authorized Kerr Pump Corporation product distributor.
FMC is a registered trademark
of FMC Technologies, Inc. of Stephenville, Texas, USA. Finco,
Inc. is an authorized FMC product distributor.
Meyers®, Aplex, and and
Meyers/Aplex are a registered trademarks of the F.E. Meyers
Division of Pentair, Inc. of St. Paul, Minnesota, USA. Finco,
Inc. is an authorized Meyers/Aplex product distributor.
Hydroflo is a registered trade
name of Hydroflo Pumps USA, Inc. of Granger, Indiana, USA.
Finco, Inc. is an authorized Hydroflo product distributor.
Baldwin Filters® is a
registered trademark of Baldwin Filters, Inc. of Kearney,
Nebraska, USA.
Berco is a registered trade
name of Berco S.p.A. of Copparo, Italy.
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